Service with a Smile
Think about your last retail experience. Were you ignored when you walked in or approached the service desk/register? Were the workers...
Kindness to Employees = Kindness to Customers
Not a half hour after posting last week’s blog on kindness, I found myself struggling not to scream at a customer “service”...
Look Carefully Before You Leap Into Buying a Business
One of my favorite types of legal transactions is helping someone buy a business. Often I am brought in at the end after a binding...
