

Counting My Blessings
As we pause to give thanks and count blessings, I pause to reflect on my blessings: Having my own firm allows me the freedom to take on...


Practical tips for young graduates
It is May. Eager young graduates are entering the “real world.” Here are some practical tips from those of us who have been around the...


Kindness to Employees = Kindness to Customers
Not a half hour after posting last week’s blog on kindness, I found myself struggling not to scream at a customer “service”...


