3 Leadership & Management Strategies for the Small Business Owner
We have a guest blogger on Direct Talk today - Traci Philips with The Innate Coach. Small business owners (SBOs) have unique challenges...
What Business Owners Can Still Do Now for a Successful 2018
The election was last week, Thanksgiving is coming, and so is 2019. While the next few weeks will be full of friends and family, the...
The Customer Service Power of “I Don’t Know”
I stood in a long line at a coffee shop. An earnest and peppy employee went through the line taking orders on a tablet to open the...